Pending access and expired sessions
Why you can be signed in without workspace access, what you can do while assignments are pending, and how saved drafts survive an expired session.
All agency users
/pdcc/signin?step=AU11Your workspace access is pending (AU11)
Authentication is not authorization. If your identity is valid but your agency membership or record assignments are not yet approved, you see the pending page. It reveals no operational menus, records or Scout retrieval.
- You may complete non-sensitive setup (preferences, companion display) while you wait.
- Submitting an assignment request creates a scoped request — not a grant.
- Core onboarding is allowed while contract assignments are pending, but no monitoring starts and pending contracts are not queried.
Your session has ended (AU12)
- 1
Sign in again
You are returned to
/pdcc/signinwith the page you were on preserved. - 2
Recover your draft
Only a draft you were already authorized to edit is offered back, and only after fresh authentication and current authorization checks.
- 3
Compare if needed
If someone saved a newer version meanwhile, you get the concurrent-changes review instead of an overwrite.
Related guides
Sign in to your agency workspace
Choose an agency-configured sign-in route, complete verification, and land in your approved workspace.
Request an assignment change
Ask the agency access owner to review a bounded change to your role or scope (ON05) and correct profile details.
Shared exception states
Empty results, validation errors, concurrent changes, denials, source outages, quarantine, partial saves, retained history, loading and interruptions (UX01–UX10).