Docs/Contracts & Orders

Resolve a source conflict

When the award document and source metadata disagree, preserve both values and ask the official source owner (CT04).

Contract specialist · Contracting Officer

/pdcc/acquisitions/contracts/CT-DEMO-012/conflict

Live walkthrough · Resolve a source conflict

Resolve a source conflict — /pdcc/acquisitions/contracts?screen=CT04 — /pdcc/acquisitions/contracts?screen=CT04

Example: the award document says the period of performance ends 30 Sep 2027, but source metadata says 31 Oct 2027.

1
Open the conflict
From intake or readiness (*Resolve source conflict*).
2
Inspect both values
Each with its source and evidence.
3
Record resolution request
Creates an evidence-gap task for the owner (e.g. the contracting office) and records the request on the conflict.
4
Wait for resolution
The conflict closes only when the official source owner resolves it.

Heads up — Official facts are never overwritten based on preference or a model suggestion. Both values are preserved and the authority used for the resolution is recorded. The external source is never edited.

Note — An open conflict is one of the mandatory readiness checks — managed work cannot start until it is resolved.

Related guides

Document matching and extracted facts

Link official and internal documents, review extracted facts against exact pages, and keep verified facts separate from new imports (CT03).

Readiness and managed work

Review mandatory checks, select suggested jobs, and move the contract into managed work with a receipt (CT06, CT07).

Tasks: create, reassign, delegate, reschedule and complete

How tasks are created and owned, and the exact rules for reassigning, delegating, changing due dates and completing them.