Voice, output concerns and availability
Push-to-talk voice with transcript review, reporting an output concern, and what happens when SI is paused (SG05–SG08).
Authorized business user
/pdcc/account/scoutVoice (SG05)
- 1
Press to talk
The microphone is visibly active only while recording.
- 2
Review the transcript
Edit it — it is untrusted input.
- 3
Send reviewed question
Or discard. Spoken actions are never executed automatically.
Report an output concern (SG06, SG08)
- 1
Click Report an output concern
On any answer.
- 2
Choose the concern
e.g. unsupported factual claim; add a description.
- 3
Review included content
Only the authorized answer and source references are included.
- 4
Submit concern
Goes to the agency SI review queue; you get a receipt (e.g.
SI-CONCERN-DEMO-014, *Received for triage*).
Companion availability and limits (SG07)
| State | Effect |
|---|---|
| SI_OFF (agency paused) | New requests and SI-dependent tools are blocked immediately; manual work stays available. |
| Module not enabled | Scout is hidden; manual paths remain. |
| No permission for the record | Scout cannot retrieve it — through memory, cache or export either. |
Related guides
Ask Scout about your work
Open Scout with Alt+S to get evidence-grounded assistance inside the record you are viewing (SG01).
SI governance
Delegated agency SI settings: persona boundaries, approved service profiles, pause and recovery, and output-concern triage (SI01–SI06).
Shared exception states
Empty results, validation errors, concurrent changes, denials, source outages, quarantine, partial saves, retained history, loading and interruptions (UX01–UX10).